PestGraph Privacy Policy
Effective date: 24/08/2025 Last updated: 24/08/2025
1. About PestGraph
PestGraph is an independent, open knowledge base that provides structured, referenced information on pests, treatments, and UK pest control legislation. The platform is intended to be a neutral, reliable data source for professionals, researchers, and the public.
The knowledge base is technically hosted and maintained by Apex Pest Control (“we”, “our”, “us”), a BPCA- and NPTA-certified pest management company based in South Yorkshire. While Apex acts as the data controller for visitor information (such as logs and cookies), the content of PestGraph itself is made available as open data (CC0 licence) to support free use and sharing.
2. Data Controller
Organisation: Apex Pest Control (trading as Apex Services)
Address: 54 Baxter Drive, Sheffield, S6 1GH, United Kingdom
Phone: 0114 349 1098
Email: data@apex-pest-control.co.uk
3. What Information We Collect
When you use PestGraph, we may collect:
a) Automatically collected data
IP address, browser type, operating system (via server logs)
Date, time, and pages accessed
Cookies (see section 7)
b) Information you provide voluntarily
Contributions, edits, or other content you submit to PestGraph
Contact details if you choose to email us
We do not intentionally collect sensitive personal data.
4. How We Use Information
We use collected data to:
Maintain the technical operation and security of PestGraph
Improve performance, content, and usability
Monitor usage trends for accessibility and reliability
Respond to enquiries you send us
Comply with legal and regulatory requirements
We do not sell, rent, or trade personal data.
5. Lawful Basis for Processing
Under the UK GDPR and Data Protection Act 2018, we process personal data on the following bases:
Legitimate interests – operating PestGraph, preventing misuse, ensuring security
Consent – where you agree to optional cookies or provide personal details voluntarily
Legal obligation – where retention is required by law or regulation
6. Data Sharing and Transfers
Data may be shared with trusted service providers (e.g., hosting, analytics) under binding agreements.
Information may be disclosed where required by law, regulation, or court order.
Data is stored in the UK/EU. If transferred outside, appropriate safeguards (e.g., adequacy decisions) will apply.
7. Data Retention
Server logs are retained for up to 12 months for security and analytics.
User contributions to PestGraph (e.g., edits) are retained indefinitely as part of the knowledge base record.
Contact enquiries are retained for up to 24 months, unless further retention is legally required.
8. Cookies
PestGraph uses cookies to:
Enable core site functionality (e.g., sessions for editors)
Collect anonymous analytics (usage statistics)
Store user preferences
You may manage or block cookies in your browser.
9. User Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your personal data
Object to or restrict processing
Data portability (where applicable)
Withdraw consent at any time (where consent applies)
Requests should be directed to the Data Controller (see section 2).
10. Security
We take appropriate technical and organisational measures to safeguard your data, including encryption, access controls, and monitoring. However, no system is entirely secure, and absolute protection cannot be guaranteed.
11. Third-Party Links
PestGraph may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to review their policies.
12. Open Data Content
Content within PestGraph is published under a CC0 public domain dedication unless otherwise stated. This means anyone may use, share, and build upon the data without restriction. Contributions are retained indefinitely as part of the knowledge base record.
13. Changes to This Policy
This policy may be updated from time to time to reflect changes in law or site operation. The latest version will always be available at: https://pestgraph.apex-pest-control.co.uk/wiki/Privacy_Policy
14. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Apex Pest Control (Data Controller)
54 Baxter Drive, Sheffield, S6 1GH, UK 0114 349 1098
